Privacy Policy
Effective Date: May 28, 2026. We respect your privacy and are committed to protecting your personal data.
Welcome to Solagates Global (“Company”, “we”, “our”, or “us”).
We are committed to protecting the privacy, confidentiality, and security of our clients, partners, visitors, and users across all our digital platforms, services, installations, consultations, training programs, and operational systems.
This Privacy Policy explains how Solagates Global collects, uses, stores, protects, and discloses information when you interact with our website, products, services, consultations, training programs, support systems, and communication channels.
By accessing or using our website or services, you agree to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect the following categories of information:
A. Personal Information
Including but not limited to:
- Full name
- Phone number
- Email address
- Residential or business address
- Company or organization details
- Project location
- Payment information
- Training enrollment information
B. Technical Information
When you access our website, we may automatically collect:
- Device information
- Browser type
- Operating system
- IP address
- Website usage data
- Referral sources
- Cookies and analytics data
C. Service & Consultation Information
We may collect information related to:
- Energy requirements
- Property details
- Solar installation requests
- Consultation requests
- Maintenance records
- Product inquiries
- Training participation
2. HOW WE USE YOUR INFORMATION
We use collected information to:
- Provide renewable energy services
- Process consultations and quotations
- Deliver installation and maintenance services
- Manage customer support
- Process training enrollment
- Improve website performance
- Communicate updates and project information
- Provide customer assistance
- Improve operational efficiency
- Conduct internal analytics and reporting
- Ensure security and fraud prevention
- Comply with legal obligations
3. COMMUNICATIONS
By providing your contact information, you consent to receiving:
- Consultation updates
- Service notifications
- Installation scheduling information
- Maintenance reminders
- Promotional campaigns
- Educational resources
- Training announcements
- Business communications
You may opt out of marketing communications at any time.
4. COOKIES & ANALYTICS
Our website may use cookies, analytics tools, and related technologies to:
- Improve user experience
- Analyze website traffic
- Enhance functionality
- Optimize performance
- Understand visitor behavior
You may disable cookies through your browser settings; however, some features may become unavailable.
5. DATA SECURITY
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect your information from:
- Unauthorized access
- Misuse
- Disclosure
- Alteration
- Loss
- Cybersecurity threats
Despite our efforts, no online transmission or storage system can be guaranteed completely secure.
6. INFORMATION SHARING
We do not sell personal information.
We may share information with:
- Authorized employees
- Installation partners
- Service providers
- Payment processors
- Legal authorities where required
- Technical support providers
All third parties are expected to maintain confidentiality and appropriate data protection standards.
7. THIRD-PARTY SERVICES
Our website may contain links or integrations involving third-party services, including:
- Payment platforms
- Communication platforms
- Analytics providers
- Social media platforms
We are not responsible for the privacy practices of third-party services.
8. DATA RETENTION
We retain information for as long as necessary to:
- Provide services
- Maintain operational records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
9. YOUR RIGHTS
Depending on applicable laws, you may have rights to:
- Access your personal data
- Request corrections
- Request deletion
- Withdraw consent
- Restrict processing
- Request data portability
Requests may be submitted through our official communication channels.
10. CHILDREN’S PRIVACY
Our services are not directed toward children under the age of 13 without parental or guardian supervision.
We do not knowingly collect personal information from children without appropriate consent.
11. INTERNATIONAL USERS
By accessing our services from outside Nigeria, you acknowledge that your information may be processed and stored in jurisdictions where data protection laws may differ.
12. CHANGES TO THIS POLICY
We reserve the right to update or modify this Privacy Policy at any time.
Changes become effective immediately upon publication on our website.
Users are encouraged to review this policy periodically.
13. CONTACT INFORMATION
For privacy-related inquiries, contact:
SOLAGATES GLOBAL
Email: privacy@solagates.com
Support: support@solagates.com
Website: www.solagates.com
14. ACKNOWLEDGEMENT
By using our website, services, training programs, consultations, or platforms, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
SOLAGATES GLOBAL
Powering Africa’s Future with Intelligent Energy Systems.